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We repair the repairs market that
all participants make their own success.

Vision & Mission

The global construction equipment market worth 200 trillion won is still living in the early 2000s. In this market without even E-commerce, XPANNER proposes the future of the distribution network.

Customer’s Problem

As competition intensifies, the profits of participants have continued to decline. Satisfaction with repair services is gradually decreasing as Poor ecosystems cannot keep up with the rapid growth of technology.

As competition intensifies, the profits of participants have continued to decline. Satisfaction with repair services is gradually decreasing as Poor ecosystems cannot keep up with the rapid growth of technology.

Continuous decline in expected returns

| Customer |

✔ Rental income rose about 5 times, while driver wages and service costs rose more than 10 times.

✔ It is difficult to find a technician who can provide the latest technology services.

Poor treatment compared to high technology

| Repair serviceman |

✔ The highest salary of a veteran who has been working for 30 years at an agency barely exceeds that of a new employee at a major company.

✔ It is difficult for engineers to stand alone as self-employed and keep up with the advancement of technology in poor ecosystems.

Limits to providing stable repair service

| Manufacturer |

✔ Stable repair service is important, but service investment is a lower priority than short-term sales performance.

✔ When you want to enter a new market, the most necessary thing is an agency. But most of agency was preoccupied by leading companies.

We repair the repairs market that
all participants make their own success.

Solution

It’s a common technology now, but it’s enough to change the market. XPANNER dramatically simplifies the distribution of products and services and increases the speed of knowledge transfer.

It’s a common technology now, but it’s enough to change the market. XPANNER dramatically simplifies the distribution of products and services and increases the speed of knowledge transfer.

Improve participant experience and profits through innovation of distribution method
Ensures the technology in the ecosystem is kept up to date by innovating the speed and way of sharing knowledge

Product

We narrows the distance between key participants such as customers, field engineers*, and parts distributor. We enable new technologies to be spread through various technologies and ideas.

* A newly defined name to raise the status of a repair service man and equip the appropriate technology

We narrows the distance between key participants such as customers, field engineers*, and parts distributor. We enable new technologies to be spread through various technologies and ideas.

* A newly defined name to raise the status of a repair service man and equip the appropriate technology

XPANNER
FINDER

Connecting customers and field engineers using AI

Detailed function

Emergency call (Downtime)

Expert call (schedule customized)

0

User

Customer, Field Engineer

XPANNER
SHOP

Direct transaction using e-commerce

Detailed function

Parts ordering system

Maintenance contract

0

User

Customer, field engineer, parts distributor

XPANNER
SHARE

Field support using knowledge sharing platform experts and AI

Detailed function

Sharing and education of repair information

Field training support

Remote service

User

Field Engineer

REPAIR SERVICE PROCESS

The core of process XPANNER delivers value to customers is repair service.
The process of repair service is carried out through XPANNER FINDER and XPANNER SHOP.

The core of process XPANNER
delivers value to customers is repair service.
The process of repair service is carried out
through XPANNER FINDER and XPANNER SHOP.

KNOWLEDGE SHARING AND SERVICE EDUCATION

XPANNER SHARE, a knowledge sharing platform, supports technical growth of field engineers through content provision using video media, on-site training, and remote support.

XPANNER SHARE, a knowledge sharing platform,
supports technical growth of field engineers
through content provision using video media,
on-site training, and remote support.

Service Brand

XPANNER starts technical services for global brands
and will continue to expand.

XPANNER starts technical services
for global brands
and will continue to expand.

Our Clients Say

“It’s not easy for everyone to make money these days…
If I can get service from more engineers and buy parts cheaper,
you don’t even have to convince us. I’ll just use XPANNER.”
EXCAVATOR USER
“They give you work and educate you when new products come out.
In addition, it distributes the profits from the sales of parts.
I should introduce it to my clients and ask them to call us through XPANNER.”
FIELD ENGINEERS
“If XPANNER can quickly and effectively build a repair service network in the market we want to pioneer, we will be able to provide any assistance you need.”
MANUFACTURER
“If XPANNER can support everything we need to maintain equipment,
we could consider purchasing the equipment.”
CONSTRUCTION COMPANY

“요즘은 다들 돈벌이가 쉽지 않거든… 더 많은 엔지니어로부터 서비스를 받을 수 있고, 더 저렴하게 부품을 구매할 수 있다면 우리를 설득할 필요도 없어요. 그냥 스패너를 쓸 테니까요.”

굴착기 사용자

“일감도 주고, 새로운 제품이 나오면 교육도 해주니 좋죠. 게다가 부품 판매 수익도 공유해준다니, 제 기존 고객들에게도 소개해서 스패너를 통해서 불러달라고 해야 겠어요.”

수리서비스 엔지니어

“우리가 개척하고자 하는 시장에 스패너가 수리서비스망을 빠르고 효과적으로 구축해줄 수 있다면 우리는 얼마든지 필요한 도움을 드릴 수 있을 것입니다.”

제조사

“만약 스패너가 장비 유지관리에 필요한 모든 것을 지원해줄 수 있다면, 건설사 입장에서는 장비를 직접 구매하는 것도 고려할 수 있어요.”

건설사

Contact Us

  • 210 Halla Eco Valley, 25, Ddukseomro-1gil, Seongdong-gu, Seoul, Republic of Korea

  • +82 2-467-1235

  • cs@xpanner.com

Contact Us
Contact Us